Bill Hero can monitor your SME business energy bills in the same way we monitor residential bills. Just set up your Business subscription at <https://billhero.com.au/subscribe>.

Businesses with larger energy consumption must negotiate electricity supply contracts with retailers individually. These energy supply contracts are called 'Commercial & Industrial', or 'C&I' supply agreements, and are quite a bit more complicated than the standardised energy plans available to residential and SME customers.

Getting the best deal on a C&I contract requires bespoke brokerage services. Bill Hero does not provide this kind of brokerage, but we can refer you to trusted brokerage partners if you need this kind of service.

## How small is a 'small energy customer'

Whether your business is classified as a small energy customer depends on how much energy you use:

  * For gas, you are a small energy customer if you use less than one terajoule (TJ) per year.

  * For electricity, the small customer threshold varies by state:




**State**| **Consumption threshold**  
---|---  
QLD| 100 MWh / year  
NSW| 100 MWh / year  
ACT| 100 MWh / year  
VIC| 40 MWh / year  
SA| 160 MWh / year  
  
## Tip

Remember that one megawatt hour (MWh) is 1,000 kilowatt hours (kWh), and one terajoule (TJ) is one million megajoules (MJ).

## Determining energy use for a new business

If you set up a new business, your retailer will look at the previous energy use of your premises to estimate what your annual usage may be and assign you as a small or large customer.